Our Policies
Shipping Policy

Shipping on the same day for payment before 12.00 pm, and shipping on the other days for payment received after 12.00pm

  • Shipping on Monday to Friday
  • There is no shipped out every Saturday, Sunday and Public Holiday (Kuala Lumpur/Selangor/Malaysia)
  • We understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 1-3 business days

Incorrect Shipping Address

  • Any incorrect shipping addresses can be changed by clicking on the My Account link in the mentioned email.
  • Shipping addresses can be changed before your products are packed by our company (please notify admin for any changes to avoid CLASH information)
  • We are not liable for any losses resulting from incorrect shipping addresses.

The shipping policies are subject to change without prior notice. 

Return Policy


With D'Anggun Dresses , 7 days return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition

  • You can return your purchase within 7 days from the date of purchase
  • Only product defect can return back to change or refund
  • Please insert notes inside the packaging if any defects
  • Return for changing sizes are allowed, but customer have to bear for the postage chages (return/post back). MUST change for the same item and color
  • Replacement item only will be post out to customer after we received the RETURNED merchandise.

Our return policies are subject to change without prior notice.


We're not expecting any Backup Buyer after payment processed (paid order) which is NO REFUND for any CANCELLATION order. 

Any BOOKING or DEPOSIT make in advance cannot be cancel or refund. Any cancellation BOOKING with payment will result the booking fees burned.

Customer have an option to change the item to other types of item at the same prices or higher (add differences payment), or else if item selected lower price than original order NO REFUND provide. Please understand that our account has been credited and will effect the whole process of Company's account.


Privacy Policy


We are respects your privacy and we take great effort to protect your personal information that you have trust us with. 

  • All your sensitive information is encrypted (128-bit encryption)
  • Your shipping address is only used for shipping purposes
  • We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout
  • We do not sell, rent, trade, license or otherwise disclose your specific personal information to anyone

If we change or update this Privacy Policy, we will post changes and updates on our website so that you will always be aware of what information we collect, use and disclose.